Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
This completely depends on what you order, if its in stock in our UK depot than you can get a delivery within 3-5 days.
Click on ‘My Account’ and follow the instructions to set up an account
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We don’t offer live tracking as all goods are delivered by us. We will give you a call to arrange a delivery and time once we receive your order.
We do not store any credit card details on our system.
We mostly ship to the UK but for bulk orders we can arrange deliveries overseas, so get in contact!
We aim to deliver your order in one go but this is not always viable. Once we receive your order we will give you a call and discuss this further
If you need to swap an item
Returns and Exchanges
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Although we aim to get everything right the first time, mistakes can happen. Give us a call and we will be more than happy to arrange an exchange.
From time to time this can happen, if you are not happy with your order please get in contact and we resolve the issue for you
Just give us a call or drop us an email!
Once we receive an order we will contact you to go through everything so this can be changed at that point. If not feel free to give us a call
Of course! Please just get in contact with us.
At present we do not take orders for stock we can’t give an accurate lead time on. Get in contact and we will see what we can do for you.